How can we help?
Find answers to common questions or reach out to our team directly.
Contact us
Hours
Monday to Friday, 9:30 AM – 6:00 PM (Paris time)
Response time
We respond within 48 working hours.
Premium plan subscribers receive priority support with accelerated response times.
Frequently asked questions
NeverDrop is a mobile sales companion built for field reps. After a meeting, scan a business card with your phone, record voice context about your conversation, and get an AI-drafted follow-up email in under 2 minutes. NeverDrop also enriches contacts with verified work emails and syncs everything to your CRM.
Take a photo of any business card with the NeverDrop mobile app. Our AI-powered OCR extracts the contact's name, company, title, phone number, and email in seconds. You can also enter contact details manually if you prefer.
Anytime you meet prospects or clients face to face — client visits, trade shows, conferences, networking events, business dinners. NeverDrop is designed for every situation where you need to capture context and follow up quickly while you're on the move.
The mobile app is where you scan business cards, record conversations, and trigger follow-ups on the go — even without an internet connection. The web dashboard at app.never-drop.com is where you manage your team, review contacts, configure settings, and handle billing. Both work together seamlessly.
NeverDrop integrates with HubSpot for pushing enriched contacts into your sales pipeline, and with Gmail for sending follow-up emails directly from your own address. More integrations are coming soon.
Yes. NeverDrop is built by SCOPEO, a French company. Your data is hosted in the EU, processed in compliance with GDPR, and encrypted in transit and at rest. Business card images are used only for contact extraction and are not shared with third parties.
Ready to try NeverDrop?
Capture contacts, record conversations, and follow up in under 2 minutes — right from your phone.
iPhone app is out — Android is on the way.