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Find answers to common questions or reach out to our team directly.
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Hours
Monday to Friday, 9:30 AM – 6:00 PM (Paris time)
Response time
We respond within 48 working hours.
Premium plan subscribers receive priority support with accelerated response times.
Frequently asked questions
NeverDrop is a lead-capture app built for sales teams at events. You scan a business card with your phone, add voice or text context about your conversation, and NeverDrop generates a personalized follow-up email in under 2 minutes. It also enriches contacts with verified work emails and syncs everything to your CRM.
Take a photo of any business card with the NeverDrop mobile app. Our AI-powered OCR extracts the contact's name, company, title, phone number, and email in seconds. You can also enter contact details manually if you prefer.
Trade shows, conferences, networking events, meetups, business dinners — any situation where you meet new contacts and need to follow up quickly. NeverDrop lets you organize scans by event so you can track leads per conference.
The mobile app is where you scan business cards, record voice context, and trigger follow-ups on the go. The web dashboard at app.never-drop.com is where you manage your team, review scans, configure settings, and handle billing. Both work together seamlessly.
NeverDrop integrates with HubSpot for pushing enriched contacts into your sales pipeline, and with Gmail for sending follow-up emails directly from your own address. More integrations are coming soon.
Yes. NeverDrop is built by SCOPEO, a French company. Your data is hosted in the EU, processed in compliance with GDPR, and encrypted in transit and at rest. Business card images are used only for contact extraction and are not shared with third parties.
Ready to try NeverDrop?
Start capturing and following up with event leads in under 2 minutes.
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